help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notification error

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-02-2020 21:54

‎07-02-2020 21:54

I've been having no trouble with my notifications then today in the app it say 'Notification service not running. A phone restart is required to re-enable notifications on your tracker.' So I restarted my phone twice, and turned it off an on again but the notification is still there. I disabled and re-enabled all the messaging sections as well and yet it still isn't working. Sending a test call notification works but nothing else.

Phone: OnePlus 5t

 

Any ideas?

Best Answer
0 Votes
3 REPLIES 3

‎07-03-2020 02:41

‎07-03-2020 02:41

You may want to check your Fitbit DND/Sleep & Setting - Do Not Disturb/Sleep Mode.

 

Also, you may want to check your phone for Do not disturb or power saving setting.

Best Answer

‎07-03-2020 04:27

In response to yhw22

‎07-03-2020 04:27

All the settings are good... There is nothing wrong in it

Best Answer
0 Votes

‎07-03-2020 04:31

In response to SunsetRunner

‎07-03-2020 04:31

Check your power management for the firbit app, you may have to disable.

Have you read the android guide, or searched the android board? You are asking a non charge 4 question.

Best Answer
0 Votes