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Notification service keeps shutting down

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‎06-11-2021 02:59

‎06-11-2021 02:59

Hello!

I have a Xiaomi Redmi 7 phone. I keep getting the 'Nootification service not running. a phone restart is required' error.
I've followed all the steps found in this post.

I can fix it temporarily by removing notification permissons then re-enabling it again. 
For a few hours the notifications show up perfectly, but after a while they stop appearing and I get the 'Notification service not running...' error again.

Please assist me in fixing this problem

Thank you in advance!

Best Answer
4 REPLIES 4

‎06-11-2021 05:10

‎06-11-2021 05:10

hi ! i have the exectly same issue!!!

i am follow the steps too , but every time it bugged again...............

the best function in this clock isn't works , what is a big shame in this product.

My phone : Xiaomi Mi Note 10

SOS !

Best Answer
0 Votes

‎06-11-2021 05:12

In response to kakaska

‎06-11-2021 05:12

here is my topic no ones repy .. 

https://community.fitbit.com/t5/Android-App/Notification-bug/m-p/4869858

 

 

i am think refund this product and buy the galaxy watch active 2 i am sorry but this is the sad true 

Best Answer
0 Votes

‎06-15-2021 14:43

In response to kakaska

‎06-15-2021 14:43

@HMihaly, @kakaska Welcome to the Fitbit Community. Thank you for the troubleshooting performed prior to posting. 

 

I appreciate the research done. I've moved your post to this board, because it's more related to the topic. 

 

I noticed another user shared what helped him fixed this, you may want to try it out, see this post. If after following the troubleshooting advised, you're still experiencing difficulties please get in touch with our Support team, they'll be happy to help. 

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes

‎06-23-2021 23:42

In response to SilviaFitbit

‎06-23-2021 23:42

Thank you for the reply.

I've tried no battery restictions and allowing full screen mode.
Since then I've also tried locking the app (see: https://www.softwarert.com/lock-background-apps-xiaomi-redmi-phones/ )
It's important to know that everytime I try a new fix, I disable, and re-enable notifications, so the service is running.

I'm sad to say that so far none of these proved to be a reliable solution. At most, I can get it working for 12 hours, then I start recieving notifications.

Best Answer