Notification service not running on OnePlus 6T

[usudheer3005]

Notification service not running in Android phone ..restart the phone on one plus 6t...I am using versa

I'm frequently facing notification service not running ...I am using one plus 6t mobile and Fitbit versa watch 

Moderator edit: Subject for clarity

[RicardoFitbit]

Hello @usudheer3005, welcome to the Community Forums! It's a pleasure to assist you today.

Thanks for bringing this to my attention and for the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this notifications issue and how many times since then? Are you not receiving text and phone call notifications or just one of them? 

If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

Keep in mind that the OnePlus 6T is not listed as a compatible device with our products and services, therefore, you can experience connection difficulties with it. 

Looking forward to your reply, let me know if you have any additional questions.

[usudheer3005]

Only I'm getting call notification that's it and I'm not getting any other
notification and I have to sync frequently by manually. Then if one plus
6t is not compatible you should tell us right like giving the list of phone
on which Fitbit won't work. Then we shouldn't waste our money on buying
this stupid watch right. I need immediate reaction or I need this issue to
be solved. Even my return period is over. So waste of my money na by buying
this when the features won't work. So kindly suggest me what should I do
now. Give solution try not to waste my money. Reply me at the earliest

[RicardoFitbit]

Your reply is appreciated @usudheer3005, sorry for the delay in responding your post.

First, I appreciate the input that was shared in your post, sorry for the inconvenience you're experiencing with your device. If you'll like to receive a refund for your device, please check our policies here. In regards the notifications issue, please let me know if the troubleshooting steps and the requirements that were shared on my previous post were took into consideration so we can move forward. If you use a non-compatible device we cannot ensure that all the features of your device will work as the way they were designed. 

Let me know if you have any additional questions.