help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notification stopped when we connect mobile to Bluetooth earphones

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-12-2021 01:46

‎10-12-2021 01:46

Hi All, 

I observed notification will be stopped when we connect Android mobile to any other bluetooth. 

Even I disconnected from Notification will not turn on automatically. But all configuration says it is enabled 

We need to go to app permission and turn off on an on again to make them work again

 

I don't understand how such basic feature is missed by Fitbit 

Best Answer
0 Votes
1 REPLY 1

‎10-12-2021 08:12

‎10-12-2021 08:12

Welcome, @Prabhuji. It's nice to see new faces around.

 

Thanks for the details provided and troubleshooting performed. If you have multiple Bluetooth devices paired to your phone, you may have trouble using more than one at the same time and this can affect the syncing and notifications process. You can try the troubleshooting steps from this help article: How do I get notifications from my phone on my Fitbit device? when the notifications are not working properly.

 

Hope this helps.

If my post was helpful, you can vote for it. You can also mark it as Best Answer if it was what you were looking for!
Best Answer
0 Votes