help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications not coming through to Ionic

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-18-2018 11:33 - last edited on ‎05-22-2018 07:56 by Fitbit Moderator

‎05-18-2018 11:33 - last edited on ‎05-22-2018 07:56 by Fitbit Moderator

When will the update be fixed? I am still not getting notifications to my Fitbit! I got the iconic for the ability for notifications. 

 

 

Moderator edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎05-22-2018 08:00

‎05-22-2018 08:00

Hello @Ashhargrove! 

 

Thanks for bringing this up. 

 

I'd recommend trying to go through these troubleshooting steps. They should help you get the notifications to work correctly.

 

Additionally, please check if your mobile device is a compatible one. An incompatible device might experience some issues given that the app is not fully optimized to work with that phone. Please do keep in mind that even if your phone is incompatible but it meets the minimum requirements (Andorid 4.4 and Bluetooth 4.0) there is a chance that the steps I mentioned above can help it work.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes