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Notifications not coming through when phone is in Do Not Disturb mode

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‎05-09-2018 17:59 - last edited on ‎05-10-2018 05:28 by Moderator Alum

‎05-09-2018 17:59 - last edited on ‎05-10-2018 05:28 by Moderator Alum

 Will the next update give us the option of having vibrate when silent but not when it is on do not disturb? Right now there's no option to choose between the two. It would be great for notifications to not go through when it's when do not disturb but still go through if the phone is on silent.  Screenshot_20180509-171254_Fitbit.jpg

 

 

Moderator edit: Updated subject for clarity

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‎05-10-2018 05:27 - edited ‎05-10-2018 05:43

‎05-10-2018 05:27 - edited ‎05-10-2018 05:43

Hi there @searstd0. Good to see you in the Fitbit Community Forums! 🙂

 

I can help you with this! At the moment, our team is aware of this and we're working on a resolution in a future app update, so please be sure to keep you app updated or check for updates every now and then.

 

As a workaround, you can go to your phone's app notifications settings and allow the Fitbit app to override the Do Not Disturb mode.

 

Hope this helps and if you need anything else, I'm always around!

 

Ps. I'm moving your post to the Android app board for categorization purposes

Ferdin | Community Moderator, Fitbit

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‎05-10-2018 06:11

In response to FerdinandFitbit

‎05-10-2018 06:11

But that would be the opposite of what I'm asking for. I want my Fitbit to
still give me notifications if my phone is on silent. I do not want it to
give me notifications if it's on do not disturb. That kind of defeats the
purpose of do not disturb. Right now if I want notifications on sale and it
also overrides do not disturb. I don't understand why that is the case.
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