05-19-2017 12:24
05-19-2017 12:24
My android phone tells me that I have to adjust permissions because an overlay is detected. I can't see what the overlay is nor how to change the setting. Does anyone else have this problem?
05-23-2017 09:16
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05-23-2017 09:16
Thanks for stepping into the Community @Emcee70!
In this case I'd like to take a closer look at the message you mentioned. Could you take a screen shot of it and then post it as a reply?
Also, please let me know what is the model of the phone that you are using.
Look forward to your reply so that I can help you.
Best Answer07-21-2017 12:46
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07-21-2017 12:46
@LanuzaFitbit, i think i have the same thing as @Emcee70 with the Galaxy S5
Ok now what do i do
When i tap "open settings" ot takes me to the overlay settings.
OK lets go to the phones settings - application manager - Fitbit settings we will turn on access to camera, contacts, phone and storage.
I get this error
Here is my screen shot.Permission must be granted
07-21-2017 18:09
07-21-2017 18:09
On my friend request I cannot find my aunt melissa, my mom kailey fawcett and Katie Fawcett
Best Answer07-24-2017 08:00
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-24-2017 08:00
Hey @Rich_Laue. Welcome to the Forums @MirandaM0
Thanks for that explanation and pictures, @Rich_Laue. I will have to dig a bit more into what could be happening. Perhaps you could try to uninstall the reinstall the app?
@MirandaM are you experiencing the same situation as mentioned above?
Feel free to let me know if you have any questions.
Best Answer