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Switched surge from windows to android, now i cant pair tracker.

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I've just switched my phone from a Lumia 950xl to a galaxy s8 plus. When I use my s8 with my tracker it will sync my data but notifications don't work. When I look in the Bluetooth setting my surge very rarely shows up but when it does I try to pair it and it says "pairing rejected by surge".

 

I've tried doing the steps in the trouble shooting guide for the notifications but it hasn't helped.

 

Does my surge need to be unpaired from my windows phone?

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@Nightwish wrote:

I've just switched my phone from a Lumia 950xl to a galaxy s8 plus. When I use my s8 with my tracker it will sync my data but notifications don't work. When I look in the Bluetooth setting my surge very rarely shows up but when it does I try to pair it and it says "pairing rejected by surge".

 

I've tried doing the steps in the trouble shooting guide for the notifications but it hasn't helped.

 

Does my surge need to be unpaired from my windows phone?


No it doesn't need to be unpaired, however, make sure you turn Bluetooth off on your Windows phone...or at least make absolutely sure it's nowhere within range of your Surge.

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I have, but it hasn't made any difference. 

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I've managed to pair it now by going into the Bluetooth settings on my surge and selecting Bluetooth classic- pair.  But still can't notifications to work. 

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Like I've seen on a lot of other posts here about pairing/ notifications,  mine just started working as well.  Really strange as I've spent the last two days messing about with my phone and surge with no results and then it starts working while I'm at work without touching it. 

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