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Notifications stopped on Samsung a5

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‎09-10-2018 13:53

‎09-10-2018 13:53

 I have a Charge 2 and up until a week ago I was getting notifications on my Samsung A5 2017. I started having issues with syncing so I followed the troubleshooting and got it to work again but the notifications have stopped. Any help getting it back would be great. 

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‎09-11-2018 00:27

‎09-11-2018 00:27

A common cause of this with the Charge 2 is where the fitbit is accidentally put into "do not disturb" mode. This is turned on / off by pressing and holding the button on the Charge 2. Could this be the issue here?

 

If not, have a look at fitbit's troubleshooting guide for notification issues at https://help.fitbit.com/articles/en_US/Help_article/1610/

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2 REPLIES 2

‎09-11-2018 00:27

‎09-11-2018 00:27

A common cause of this with the Charge 2 is where the fitbit is accidentally put into "do not disturb" mode. This is turned on / off by pressing and holding the button on the Charge 2. Could this be the issue here?

 

If not, have a look at fitbit's troubleshooting guide for notification issues at https://help.fitbit.com/articles/en_US/Help_article/1610/

Best Answer

‎09-11-2018 23:55

In response to SteveH

‎09-11-2018 23:55

Thanks for your help. All sorted, such a simple thing!!

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