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Notifications stopped working after Android update (Android 12) - Fitbit

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‎11-03-2021 13:04 - last edited on ‎11-03-2021 13:45 by Fitbit Moderator

‎11-03-2021 13:04 - last edited on ‎11-03-2021 13:45 by Fitbit Moderator

Has anyone else stopped getting notifications since upgrading their Android to 12? Used to get all my notifications find and now none of my notifications work evr since the update.

Even tried using the "test call" feature in the Fitbit notification menu and nothing happened. Anyone know how to fix this or if Fitbit is planning on putting out an update to address the problem? 

 

Moderator edit: Subject for clarity.

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3 REPLIES 3

‎11-03-2021 13:47

‎11-03-2021 13:47

@OddMushroom Welcome to the forums! Thanks for reaching out regarding the notifications on your Fitbit device. I have not yet upgraded my Android version. However, I suggest you try the tips in the following help article: . Here you will find several tips for this scenario. If they do not work, I would deactivate notifications on the Fitbit App and set them up again. 

 

Hope it helps. Regards!

RodrigoM | Community Moderator, Fitbit

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‎01-03-2022 14:40

In response to RodrigoMFitbit

‎01-03-2022 14:40

@RodrigoMFitbit unfortunately that doesn't work. I just installed a new Inspire 2 on a Google pixel 5 and the steps in that article do not activate notifications. As with @OddMushroom even the test call notification does not work. Please provide some updated options!

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‎01-12-2022 12:34

‎01-12-2022 12:34

yep notifications are not working on android 12, sync is working

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