Notifications

[Kcjmcfan]

I have the Fitbit Alta HR. It shows I have a new notification but nothing is showing up new.

[LizzyFitbit]

Hi @Kcjmcfan. It's great to see a new member around!

Thanks for the information provided, and I'll help you out with this. Just to confirm, do you mean that your Alta HR isn't receiving notifications? Or is the issue with the notifications tab in the Fitbit app? If you've not done so, please verify if the Fitbit app is updated. Then close the Fitbit app from the open apps and reboot your phone.

Let me know how it goes.

[Kcjmcfan]

It's the app that is showing I have a notification.  I will try your recommendations and let you know. Thanks

[Kcjmcfan]

I updated the app and restarted my phone and it still shows a notification. 

[Kcjmcfan]

I am still having the issue with the app saying I  have a notification.  Please help. 

Thanks

[Kcjmcfan]

I am still getting the notification lite up and can't find any new notifications. I did what the moderator suggested and it is still happening in the app.

I would appreciate some help.

Thank you. 

Crystal