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Old Fitbit is not being recognized

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‎02-27-2021 04:33 - last edited on ‎03-08-2021 16:45 by Fitbit Moderator

‎02-27-2021 04:33 - last edited on ‎03-08-2021 16:45 by Fitbit Moderator

I have an old watch - and fitbit dont recognice it. What do I do ? 🍀

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎02-27-2021 09:26

‎02-27-2021 09:26

Hi @Bfold  which Fitbit do you have?

Stepping in the U.S.A. since September 2013. Android 14

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‎03-08-2021 16:47 - last edited on ‎03-13-2025 08:40 by Fitbit Moderator

In response to Odyssey13

‎03-08-2021 16:47 - last edited on ‎03-13-2025 08:40 by Fitbit Moderator

Hi @Bfold, welcome to the Community Forums.

Thanks for bringing this to our attention. To better assist you with this, can you please share more details about this situation? Just as @Odyssey13 asked, which Fitbit are you using? Which Android phone? Is your Fitbit app and Android version up to date? 

Looking forward to your reply. 

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