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Versa 3 won't sync

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‎03-04-2021 17:22 - last edited on ‎03-08-2021 16:28 by Fitbit Moderator

‎03-04-2021 17:22 - last edited on ‎03-08-2021 16:28 by Fitbit Moderator

Can't sync my versa 3 since yesterday.  Please fix Fitbit.

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎03-04-2021 22:36

‎03-04-2021 22:36

About 30 hours ago the fitbbot servers where down @Lek.s 

For sync issues check out these tips. 

Best Answer

‎03-08-2021 16:28 - last edited on ‎03-13-2025 08:40 by Fitbit Moderator

In response to Rich_Laue

‎03-08-2021 16:28 - last edited on ‎03-13-2025 08:40 by Fitbit Moderator

Hello @Lek.s, welcome to the Community Forums.

Thanks for bringing this to our attention. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your mobile device that's preventing the syncing procedure to be completed. Then, you can move forward and try the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

Let me know if further assistance is needed and if you have any additional questions.

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