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OnePlus 8 pro compatibility with Fitbit premium

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‎01-10-2021 12:55 - last edited on ‎01-17-2021 19:15 by Fitbit Moderator

‎01-10-2021 12:55 - last edited on ‎01-17-2021 19:15 by Fitbit Moderator

A month ago I've purchased the Fitbit Sense and decided to go Premium to get extra readings.

However, I have struggled to record anything on Fitbit.  I've contacted Fitbit via Instagram and was told it's not a compatible phone.  It has worked twice during the past month but I didn't do anything different.  I've tried uninstalling and installing the app too.

 

I previously had a Fitbit charge 2 and one plus 5T and the compatibility was great.

 

Has anyone managed to sync the sense and 8 pro? I feel like it's pointless to keep my premium if I'm not getting the full thing. 

 

Moderator Edit: Clarified subject

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‎01-10-2021 21:09

‎01-10-2021 21:09

I have the OnePlus 8 Pro and a Fitbit Ionic. I jave never been able to get the Fitbit to talk to the OnePlus consistently and as of mid December I can't even get it to set up. Definitely quit the Premium, and maybe even ditch the Fitbit altogether.

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