Not receiving notifications with Google Pixel 4

[HeatherZ74]

My versa 2 will not receive any text messages or answer calls from my Google Pixel 4 phone which is Android 10 based. It does show that I'm receiving a call and who it's from but does not let me answer it and I received zero text messages and have went to the settings app on my phone and made sure that the messages is my prime way of receiving texts

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @HeatherZ74, welcome to the Community Forums! 

Thanks for your post and the details that were shared with me. To resolve this situation, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Keep in mind that the Google Pixel 4 is not listed as a compatible device with our products and services, therefore, you can experience some connection difficulties with it and your Fitbit device. 

Let me know if you have any additional questions.

[Devinepelt1]

My Pixel 3 worked fine. I got the Pixel 4 and now nothing. Customer support told me that the Pixel 4 is not compatible. Have I known this I would have switched out my Fitbit for another fitness watch. You really need to update your app to accept the newer phones before you lose customers.

[YTB1968]

I know it's a newer phone, but if the 3 worked just fine.  I thought it was my fittbit needing an update, but now i read that the fittbit is just not up to snuff.  Time to go buy something else!