Only 20 days show in workouts history

[charisjanebr]

Hi

My exercise logs show all my workouts for months and months, but in the "past 30 day" screens for some reason it's only showing 20 days on the ticks and the graphs. There are just blank columns for the first 10 days. There ate definitely workouts logged every day in Jan...any ideas why there are just dots for 10 days? Have tried logging out and in, disconnecting bluetooth etc.

Thanks!

Moderator Edit: Updated Subject For Clarity

[RobertoME]

Hi there @charisjanebr, nice to have you here as a new member of the Fitbit Community! The exercise history per month will display your exercise logged. If there is no exercises recorded by your tracker or manually enter on your exercise log independently from your daily steps, then there won't be display in your exercise calendar.

Now if none of these are the causes of the behavior of the app, I would like to bother you with a screenshot to have a closer look.

In the mean time, I would like to recommend to try these steps. You'll find similar recommendations from what you have tried, however follow the additional instructions in the order are presented.:

Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

See you around and hope this help.

[charisjanebr]

Hi. 

Thanks for your response. Tried all your steps but still the same. No bother, been using various trackers for almost 3 years with no issues and it's onlh a minor annoyance that I've just noticed.

My exercise logs are clearly there in the main stream (a workout or walk every day) but here are the screenshots of the "30 days" being only 20.

Thanks

[Fivade]

I have exactly the same issue. Would be great to see a fix

Had this issue for many months. Possibly a year now  

[RobertoME]

Hello there @charisjanebr and welcome aboard to the Fitbit Community @Fivade. My apologies for the late response my friends.

Thank you for sharing the screenshots @charisjanebr and for reporting you are experiencing the same issue @Fivade. I will report this to our engineering team to investigate further.

See you later and if you got other questions, stick around in the Fitbit Community!

[Fivade]

partial workaround:

I have just realised that if you scroll down (way way down) on the exercise history list, then back to the top, it then shows the ticks for the entire history!

[Greddy]

Hey I tried that to fix, but when I go back in to “monthly” stats on calories etc, it shows the full month for a second, and then immediately reverts.

[Greddy]

Hiya, any fix for this? I have the same issue. Can’t compare calories/time in HR zones across months. It’s super frustrating. PC dashboard has slightly different/less useful stats so even that isn’t a workaround. 

example of some historical workouts failing to show:

 

You’ll notice it says “7 of 5 days” but it’s onlu showing one workout. Sometimes all 7 will show up for a moment, but then they disappear again. Is there a fix? App is up to date.

[TonSch]

Nice fix. 😀  does ithe graphs now structurally show 30 days. ?