04-10-2020 16:51
04-10-2020 16:51
My Fitbit was only displaying the time this morning, so I searched Help and was shown how to reset it. It now is scrolling fine, recording as it should, but when I open my app, only the calories are displayed. I need to track my steps and sleep, and I liked tracking my miles on the app, but everything is gone. I have seen similar complaints and followed those suggestions but it still only shows calories....help, if you can...thanks
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04-11-2020 00:35
04-11-2020 00:35
When you "reset" the fitbit, was it a restart or a factory reset?
It sounds like your fitbit is no longer connected to your account and you'll need to go through the setup process again to reconnect it.
On the main dashboard screen in the app, select your profile image at the top left then select "set up a device"
04-11-2020 00:35
04-11-2020 00:35
When you "reset" the fitbit, was it a restart or a factory reset?
It sounds like your fitbit is no longer connected to your account and you'll need to go through the setup process again to reconnect it.
On the main dashboard screen in the app, select your profile image at the top left then select "set up a device"
04-11-2020 13:05
04-11-2020 13:05