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P20 Pro compatible or not?

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‎11-26-2018 05:05

‎11-26-2018 05:05

Fitbitsupport on Twitter says the P20 Pro is a supported device, providing a link to their site which lists it as so.

 

However, when you use the search function for compatible devices on the Fitbit site, the P20 Pro is not listed their.

 

Can someone confirm if the P20 Pro is now fully supported?

 

Thanks.

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‎11-27-2018 08:06

‎11-27-2018 08:06

Hello @ItsLloydM8.

 

Thanks for bringing this up. 

 

Could you share the link that you were provided with?

 

As for whether it is, or not, supported, at this moment it is not a supported device. You can check on it in our supported devices list or in this help article.

 

The P20 does fulfill the minimum requirements, Android 4.4 and Bluetooth 4.0, so there is a possibility that it can work but we cannot guarantee it.

 

Hope this clarifies the situation. Let me know if you have any further questions.

Lanuza | Community Moderator

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