Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
This is what worked for me:
1. Go to the phone settings and tap on Apps and Notifications tile
2. Find the Fitbit app and tap that.
3. Tap on Storage
4. Tap Clear Cache
Back out and try syncing again. If that still fails then
1. Uninstall App
2. Go back to the store and re-install the app
Try again.
Hope one of these works for you.
Warren | Cincinnati, OH
Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3
Take a look at the Fitbit help site for further assistance and information.
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