Hi @jb-at-larryu, good to see you have joined the Fitbit Community! I'm wondering if you were able to pair your tracker with your phone? I can see in your Community profile that you have an Alta paired, so I would like to confirm this.
At this moment the Galaxy A8 is not listed as compatible. So we cannot guarantee the functionality of some features, since the app still is not optimized to work with this device. For more details, please review our help article: Which phones and tablets can I use with my Fitbit watch or tracker?
The Samsung Galaxy S7 seems to have all the hardware requirements to be a supported device, so it would not hurt to give it a try to these suggestions: My Fitbit device isn't receiving notifications from my phone.
Also make sure to update your app to the most recent version for Android devices. Go here to learn more.
See you around and hope this helps.
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