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Pairing not possible - Fitbit Android App

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‎03-31-2022 17:53 - last edited on ‎04-01-2022 16:19 by Fitbit Moderator

‎03-31-2022 17:53 - last edited on ‎04-01-2022 16:19 by Fitbit Moderator

I can't pair my fitbit Versa with my Galaxy S10. I keep getting the message "App is needed to use this device"

 

Moderator edit: Subject for clarity.

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1 BEST ANSWER

Accepted Solutions

‎04-01-2022 16:26

‎04-01-2022 16:26

@JohnnyRow Thanks for your help. 

 

@Joejokos Nice to see you again in the forums. Please note that it is not possible to manually pair a device over the Bluetooth settings on your smartphone. You need to open the Fitbit app in order to get the Fitbit device connected to your Samsung Galaxy S10. 

 

Here you find the instructions for this procedure: How do I set up my Fitbit device?. However, according to your other community entry, you were able to get the Fitbit device connected with your smartphone. 

 

I wish you a lot of fun with Fitbit. Have a nice day!

 

 

RodrigoM | Community Moderator, Fitbit

View best answer in original post

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3 REPLIES 3

‎03-31-2022 18:48

‎03-31-2022 18:48

Are you trying to pair it manually yourself?  If so, just go through 'Add a Device' in the app and let that take care of pairing it.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎03-31-2022 20:15

In response to JohnnyRow

‎03-31-2022 20:15

Thank you. I'll give that a try.
Best Answer

‎04-01-2022 16:26

‎04-01-2022 16:26

@JohnnyRow Thanks for your help. 

 

@Joejokos Nice to see you again in the forums. Please note that it is not possible to manually pair a device over the Bluetooth settings on your smartphone. You need to open the Fitbit app in order to get the Fitbit device connected to your Samsung Galaxy S10. 

 

Here you find the instructions for this procedure: How do I set up my Fitbit device?. However, according to your other community entry, you were able to get the Fitbit device connected with your smartphone. 

 

I wish you a lot of fun with Fitbit. Have a nice day!

 

 

RodrigoM | Community Moderator, Fitbit

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0 Votes