Hi there @Jeepgirl42, nice to have new faces in the Fitbit Community! I appreciate your honest feedback and I can understand your request as I know there are many users who are eager to see the new Samsung Galaxy S9 and S9+.
I saw you have exhausted all troubleshooting steps and rest assure we are working to have more compatible phones added to our list. I know you are looking for a solution but at the moment even us as moderators do not have a timeframe of when a mobile phone is going to be listed as a compatible device.
I would like to give you some extra help if you allow me. In this case I'm wondering if you are you seeing an error and how far are you able to go in the set up process?
Perhaps using another phone of the compatible list or a computer just to set up your Blaze, will served as a workaround in the meantime. Once your tracker is paired, you can continue using your Galaxy S9+, since the pairing process is not with your phone, but with your a Dashboard.
As a matter of review, check this other post for a similar scenario. It might be of your help too.
See you around and if I got more details I will let you know.
Roberto | Community Moderator"Great things are done by a series of small things brought together.” What's Cooking?
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
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