Pandora pausing when I walk away from phone

[JH926]

When I am playing music on Pandora and walk away from my phone with my Charge 3 on, Pandora pauses. 

Moderator edit: Clarified subject

[LanuzaFitbit]

Welcome to the Forums @JH926.

Thanks for bringing this up and explaining the situation.

I'd like to ask you some questions to have a better idea of what is going on and how to go about it:

• Pandora is being played on the phone or the Charge 3, correct?
• Does it happen at any specific distance that you could calculate?
• Is this happening in the same location every time? Could you try in different rooms?

I look forward to your reply so that we can find the best way to get this situation resolved.

[JH926]

Thanks! Please see below for answers to your questions. 

Pandora is playing on the phone. 

Distance of 15-20 feet and the music begins to start cutting out. 

Happens at any location. 

I appreciate the help and support!

[Jasonverkendall]

The same thing happens to me and I can't figure out how to fix it. I'll have my phone next to a Bluetooth speaker but when I get too far away, Pandora pauses.

[LanuzaFitbit]

Hello @JH926. Welcome to the Forums @Jasonverkendall.

Thanks for reaching back and answering my questions on the matter.

@JH926 In your case I'd like to ask you to try turning the Bluetooth from your phone off and then try playing Pandora and moving away. Please let me know if it also pauses when you get away from the phone with your Charge 3. 

In both cases, please let me know if you have notifications set up with your phone. 

I look forward to your reply.