Phone not supported??

[Carson00]

I have an LG Rebel 4 and I don't understand why It wouldn't be compatible. I got a charge 2 from my brother and would really like to use it just isn't supported I guess. Is there anyway I could still sync it? Could It be supported? I have really wanted a fitbit for years and finally got one, just wish it would work with my phone.

[Odyssey13 · Accepted solution]

Hi @Carson00  this is from a post from a moderator: "Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "

Just so you know, I have an older Samsung S4 and it isn't on the list, due to the bluetooth version and Android version being older, but it does manage to work a bit for me. You can always try and see if your phone works for you.

[Carson00]

Thanks Odyssey