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Phone not syncing to chargeHR

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‎08-27-2018 19:45

‎08-27-2018 19:45

Reset my HR several times, and reinstalled app...still not syncing..and now app doesn't show step count at all! Messed up....

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‎08-28-2018 09:17

‎08-28-2018 09:17

Welcome to the Forums @jcrothers.

 

Thanks for sharing everything that you have already tried. 

 

In this case I'd recommend that you try to run the setup process as if you phone as a brand new device. That should  help so that the connections is reestablished.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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