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Phone not syncing

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‎05-02-2020 19:37

‎05-02-2020 19:37

My phone is not syncing....was earlier

 

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‎05-02-2020 20:03

‎05-02-2020 20:03

I have a Samsung s8 and a Fitbit charge 3 (which has worked perfect since I got it in June 2019)

 

I have had Extreme difficulty syncing for 6 days now. 

 

I have gone through every single step in these forums and the sync only occurs when the battery is 100% 

 

 

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