11-09-2018
16:58
- last edited on
11-12-2018
09:36
by
AlejandraFitbit
11-09-2018
16:58
- last edited on
11-12-2018
09:36
by
AlejandraFitbit
Hi, will the compatibility with Pixel 3 be done? And if so, is there an expected timeline? I really like my Fitbit, but it's unfortunately pretty useless to me if I can't track and connect to the app on my phone.
Moderator edit: subject for clarity
11-09-2018 21:14 - edited 11-09-2018 21:16
11-09-2018 21:14 - edited 11-09-2018 21:16
Check the list at http://www.fitbit.com/devices
And do a search of the forum @Ablanc I'm sure your not the first with a pixel 3 and will find your question already answered.
I would start with a search of the Android board
And then expand the search, look for hours with a green check mark.
Your not worried about the Charge 3 being compatable but want to know if the Fitbit app is compatable with tye pixel 3
As for timeline of it isn't, as fellow Fitbit users, we know as much as you do.
11-12-2018 09:37
11-12-2018 09:37
A warm welcome to the Community @Ablanc and @Rich_Laue thanks for stopping by.
I just wanted to let you know that I have moved your post from the Charge 3 board to the Android board, since I think that here you will be able to see more related topics about the Fitbit app.
Now regarding your inquiry, Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices.
The full list of compatible devices with confirmed compatibility can be found here. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.
A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.
Let me know if you need anything else.
11-13-2018 06:08
11-13-2018 06:08
@Ablanc while Fitbit may not list the Pixel 3 as being compatible, I have been using my Ionic with a Pixel 3 since the release of the Pixel 3. I have not experienced any issues with sync or notifications between my Pixel 3 and my Ionic. I do not have "All-Day Sync" enabled and only sync upon opening the app. I do have "Always Connected" enabled to allow for notifications.
This is certainly only my experience, and Fitbit would likely not support you if you reported an issue to them with an unsupported device.