Pixel 4 not providing detailed sleep data

[Mnd89]

Good Morning! 

I have been struggling with getting the detailed REM data while using my new pixel 4 watch. One night I'll get it and then the next I just get the basic data. I have uninstalled my app, factory reset the watch, and wear it snug in the same spot every night and still have issues. Most times I have to enter my sleep time, then hope I get the detailed breakdown. Any suggestions are most welcome 

 

[KatherineNY]

@Mnd89 Do you delete the sleep that's automatically recorded and manually log your sleep (enter sleep start and wake times)?

[Mnd89]

Sort of, it doesn't show any data at first, then I have to input my start and stop times. It usually then populates the basic data but sometimes gives me the more detailed breakdown. 

[RiekoC]

Hello @Mnd89 

Just to let you know, there seems to be an issue with the sleep graph updating after editing the sleep log start/wake times. I've experienced this issue over the last couple of weeks where the sleep graph and score don't update after editing the start/wake times. With this kind of issue, it usually takes an app update to fix it. 

Also, if you manually start and stop your sleep on your Pixel Watch, this will give you the basic sleep graph. The sleep stages graph requires the Fitbit device to automatically detect your sleep and wake times. This help page (<-- click) has more information on Fitbit sleep tracking. My apologies if you have already reviewed this information. 

[Mnd89]

Thanks! I'm going to give it a look and maybe try wearing the watch tighter and higher up on my wrist too