Pixel Watch 4 Sleep tracking not working

[BurrowCreature]

I have just cancelled my premium Fitbit subscription as for the last few weeks the app is not tracking my sleep using a pixel watch 4.  It has gone from working brilliantly to only tracking resting heart rate, everything else shows 'no data'. Sleep times are also totally inaccurate and it just shows 'asleep' whereas before it worked perfectly with accurate times and REM, light, deep etc breakdown. I have uninstalled and reinstalled the app, reset and disconnected then reconnected the watch and no fix. What has happened!!!??

[Gr4ndp4]

Hi, @BurrowCreature, welcome to the community. You may find this article of interest How do I track my sleep with my Fitbit device - Fitbit Help Center . I note you've cancelled your Fitbit Premium subscription. This will reduce the sleep detail reported in the Fitbit app What should I know about Fitbit Premium? - Fitbit Help Center . Referring to the first link, you should review the Fitbit App settings.

I hope this helps, please post here again & let us know how you get on.

Cheers

[Vetta]

i have also a sync problem with the new pixel watch 4 after the december update (05th december).

My watch will show heart rate at the moment and a chart of the last few hours, but fitbit app on my pixel phone shows "no data"

same goes for sleep tracking: the watch recognizes when i sleep and shows the little bed icon, but fitbit app on phone shows "no data"

Everything else like steps, calories, etc. works great.
i already factory reset the watch, deinstalled both apps on phone and watch, i also created a new fitbit account and signed in on my watch with a second google account -- nothing works