03-17-2026 01:18
03-17-2026 01:18
When I try to connect it to fitbit. It just constantly saying "Can't connect to your Fitbit account. Try logging in again" And Fitbit app in watch is updated. I tried multiple times. Uninstalling Fitbit in phone. And reset the watch to connect it again but it wouldn't work.
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Best Answer03-17-2026 11:37 - edited 03-17-2026 11:38
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03-17-2026 11:37 - edited 03-17-2026 11:38
Hello @Glow1134
Out of curiosity, which Pixel Watch do you have?
I hope I'm understanding your post correctly. It sounds like you're trying to set up your Pixel Watch in the Fitbit app on your phone, is that right? And you're using your Google account to log into the Fitbit app, right?
When you said that you reset the watch, did you do a factory data reset? If so, did you use a backup during the setup? If that's the case, please consider doing another factory data reset without using a backup. Sometimes, the issue/bug is in the backup files so the reset won't fix the problem, speaking from experience.
Rieko | N California USA MBG PE
03-17-2026 11:37 - edited 03-17-2026 11:38
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-17-2026 11:37 - edited 03-17-2026 11:38
Hello @Glow1134
Out of curiosity, which Pixel Watch do you have?
I hope I'm understanding your post correctly. It sounds like you're trying to set up your Pixel Watch in the Fitbit app on your phone, is that right? And you're using your Google account to log into the Fitbit app, right?
When you said that you reset the watch, did you do a factory data reset? If so, did you use a backup during the setup? If that's the case, please consider doing another factory data reset without using a backup. Sometimes, the issue/bug is in the backup files so the reset won't fix the problem, speaking from experience.
Rieko | N California USA MBG PE
03-17-2026 12:54
03-17-2026 12:54
Pixel Watch 1. And yes im using google account. I will try reset without backups.