Pixel watch connected to both phone and fitbit app but isnt syncing

[charlesburkeE4]

My Pixel watch 1 is connected via the app on my phone (Pixel 6A). however the data doesn't show and it shows up as 0% battery. The app says it has synced but the data doesnt change

I have tried:

• Factory resetting watch.
• Disconnecting and reconnecting via both the fitbit app and google watch app.
• Restarting both devices.
• Reinstalling the app on both phone and watch

 

Any help would be greatly appreciated.

[btanichev]

Greetings,

Please try this fix from that thread: https://community.fitbit.com/t5/Android-App/Can-t-sync-Fitbit-to-the-phone/m-p/5716261#M186609

This fix helped me 4 months ago.

[charlesburkeE4]

Still not working unfortunately, thanks for the attempt though.

[Rich_Laue]

Have you been able to setup the watch through the Pixel watch app? Does the watch now show in the Fitbit app? 

If not, let's remove the watch from the phones Bluetooth and try again.