10-16-2022
05:11
- last edited on
01-24-2024
10:29
by
LizzyFitbit
10-16-2022
05:11
- last edited on
01-24-2024
10:29
by
LizzyFitbit
I have worn my pixel watch to bed multiple times and every time it has not tracked my sleep.
10-16-2022 07:42
10-16-2022 07:42
Hi Dan, welcome to the community. I know you've seen this article How do I track my sleep with my Fitbit device? (I posted it to you in the Pixel forum) I see now a section on the Pixel Watch which is very useful. Is everything else working? You will see that HR is an essential factor in detecting sleep, is the LED flashing on the back of your device (also confirm you do not have a wrist tattoo)
I recommend you review the article previously posted, it is the result of many years of experience here.
Please also note you need about 3 hours of sleep before the sleep stages can be estimated, if you are a restless sleeper that may e an issue.
Give it a few nights & let us know how you get on by posting here again.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
10-16-2022 07:50
10-16-2022 07:50
10-16-2022 07:54
10-16-2022 07:54
Hi @DanSted , thanks, keep us posted.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
10-16-2022 08:36
10-17-2022 00:39
10-17-2022 00:39
Hi, having the same problem. Tried fully charged and also restarting. Nothing works. No sleep tracking at all.
I also have another problem that the. Watch doesnt seem to sync with the app when i want it to (dragging down the today screen on the app), but only when i disconnect and reconnect the watch to the app.
10-17-2022 01:15
10-17-2022 01:15
Hi, @Elygiggi, welcome to the community. May I suggest you check the Fitbit app on your phone?
From phone settings>Apps>Fitbit>check all permissions granted>clear storage & Cache>mobile data & WiFi> ensure background data and unrestricted data usage are in the on position. In Battery>check usage is set to unrestricted. Also, check that your Pixel Watch is showing in connected devices. I regret I'm not able to supply better detail as I do not have a Pixel Watch at hand.
I trust you have reviewed the link I posted earlier to How do I track my sleep with my Fitbit device? which provides guidance and advice.
Let us know how you get on.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
10-17-2022 21:00
10-17-2022 21:00
Please Update the Apps (Play Store) on the Pixel Watch.
10-17-2022 21:04
10-17-2022 21:04
First thing I tried and no luck with it. I have decided to just return the pixel watch and get a Fitbit sense 2 instead.
10-17-2022 21:26
10-17-2022 21:26
Hopefully that's well thought out, I set up the Pixel Watch yesterday and everything is going great. I'm excited about the Pixel Watch.
10-18-2022 02:22
10-18-2022 03:07
10-18-2022 03:07
Please check whether the system updates have been completed on the Pixel Watch under System. Keep updating all apps in Play Store. Then force quit Fitbit app on phone and clear cache. Then start the Fitbit App in your Handy again.