12-03-2022 08:44
12-03-2022 08:44
so I've always been able to enter precise calories when manually entering tracking for workouts. I recently switched my old fibit to a new fitbit and the precise button no longer let's me use it. It's grey and usually is blue. Any suggestions on how to fix? App is updated all the way. Going to try to Uninstall then reinstall.
12-04-2022 11:42
12-04-2022 11:42
Also having an issue with this as I enter calories from an exercise bike and there is no exercise bike option. The default calories for regular biking are way too high.
Best Answer12-07-2022 17:22
12-07-2022 17:22
This is also an issue for me. I do cardio workouts on a treadmill, and with past versions of the app I have always been able to manually enter all the information without issue. Now, I cannot enter precise calories, and my workouts are therefore not being logged correctly. I use a FitBit so I can have accurate information about my health, but with this new error that is no longer possible. I'm very disappointed and hope FitBit resolves this issue.
Best Answer12-08-2022 15:48
12-08-2022 15:48
I have been having this issue for a few weeks now. App updated today, phone re-started, logged out of app and back in - nothing worked.
Fitbit, please fix this!!
Best Answer12-10-2022 14:40
12-10-2022 14:40
So i got an email back and the fitbit company apparently just changed the ability to edit calories based on intensity. Very unhappy with this change and makes me not want to use the fitbit app in the future especially for tracking. @Fitbit @hpsupport
Word for word
"Hi Kathleen,
Thanks for getting back. The calories can no longer be edited. To edit the amount of calories, you need to select the exercise and then edit the time and distance of the exercise to modify the amount of calories.
Hope this helps. If you have additional questions about your Fitbit device or services, please visit help.fitbit.com.
Sincerely,
Bailey C. and the Fitbit Team"
Best Answer12-10-2022 14:41
12-10-2022 14:41
Agreed! @Fitbit fix this back to include the intensity option!