Problem faced in app notifications

[tayal]

Hello Fitbit Team,

i am facing problems in notifications on my watch.i need to uninstall app again and again to receive notifications. it shows an error on screen of  oneapp after hour to restart phone but this is an issue related to app as after restarting phone problem remains same.

[RicardoFitbit]

Hello @tayal thanks for bringing this to my attention, welcome to our Community Forums. Let me give you a hand with this.

First, I'd like to appreciate your effort and patience troubleshooting your deice prior to posting. To better assist you with this situation, can you please send me an image of the error message you receive? You can check this post to do so. Also, which Fitbit and mobile device are you using? In the meantime I receive your reply, please learn more about the notifications feature here to verify that there's no missing requirement that is preventing the notifications to come through. Also, move forward to the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone.

Let me know how it goes, I'll be looking to your reply.