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Problem with syncing

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‎11-01-2018 12:04

‎11-01-2018 12:04

I have a fitbit Ionic, which suddenly stopped syncing all stats. The app is syncing steps, stairs, distance and other things. But it will not update average heart beat, sleep, todays active hours, days with physical activity and more. It has been like that for a couple of days now

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‎11-01-2018 13:48

‎11-01-2018 13:48

Hi, @Maninho! Have you tried restarting your Ionic? It might not fix previous days, but it might clear things up going forward. Also, are those things registering on your tracker and just don't seem to be getting synced over? And a final question: have you logged onto the online dashboard to see if it could be an issue with your app not displaying the information?

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