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Problems with syncing and notifications on Android app

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Ever since the current Android app was released a couple of weeks ago, I've had problems:

 

1) A manual sync fails at least half the time and I have to force stop the app and try again.

2) Notifications rarely work.

 

Yes, I've restarted my tracker and my phone. Nexus 6P.

 

 

Moderator Edit: Updated Subject For Clarity

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Hello @meresydotes, good to see you again and thank you for reporting this. So far there are no records that confirm the app is failing on these particular sections. So I suggest to give it a try to the following steps on this post: Having trouble syncing? (here's how to fix this).

 

If the notifications are failing too, it's possible both issues are related; since the tracker needs to have a constant communication with your phone to received notifications.

 

Give it a try and keep me posted how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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