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Problems with syncing/solved

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‎12-08-2016 19:23 - edited ‎12-08-2016 19:31

‎12-08-2016 19:23 - edited ‎12-08-2016 19:31

My fitbit charge HR stopped syncing yesterday at around 9 pm

I already tried everything: I restarted it: the tracker and the bluetooth, I logged out, I unistalled the app, I restarted the phone (android samsung galaxy s5) and I finally unpaired the tracker. Now the problem is worse: my device cant even find the fitbit. It is fully charged and both devices are updated. And it is not my phone because the fitbit does not sync with my computer either. Any help??

thanks in advance

well, this is odd, after I posted the message I tried everything again and my tracker started working!:so ignore this post and thanks again

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‎12-09-2016 03:03

‎12-09-2016 03:03

Welcome to the Community @maluferrari. Thanks for troubleshooting this inconvenience by yourself. I am glad to hear that your syncing inconvenience has been resolved. If you need anything else do not hesitate in posting it.

 

See you around. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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