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Problems with the Setup process

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‎04-12-2016 19:31 - last edited on ‎04-13-2016 04:24 by SunsetRunner

‎04-12-2016 19:31 - last edited on ‎04-13-2016 04:24 by SunsetRunner

Tried every trick i have read on here still wony connect with galaxy5 from what ive heard on here sounds like an ongoing problem

 

Moderator edit: title for clarity.

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‎04-12-2016 22:16

‎04-12-2016 22:16

Not sure how to help, since in not sure what has been tried, not even sure of what tracker you have?

Restarted tracker, ofif it is a Blaze dos you turn it off,/on through the settings menu, shut phone down, not just a restart, deleted Fitbit app, added the tracker aas a replacement device.

 

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‎04-13-2016 04:27

‎04-13-2016 04:27

Welcome to the Fitbit Forums @chensley! Besides the great tips that @Rich_Laue had shared with you, I'd like that you share the OS version that your Samsung Galaxy 5 is running. What tracker are you having problems with? Have you checked this article out?

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