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having difficulties connecting

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‎04-12-2016 16:00

‎04-12-2016 16:00

Hi
I have a problem with connecting my Fitbit charger with my phone
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‎04-13-2016 04:41 - last edited on ‎11-21-2025 09:21 by Fitbit Moderator

‎04-13-2016 04:41 - last edited on ‎11-21-2025 09:21 by Fitbit Moderator

It's nice to see our Community is growing @Odirile! Welcome my friend! Man HappyHave you verified the following steps:

1. You're attempting to set up with a supported device. 
2. Bluetooth is enabled in your Android settings. Bluetooth also must be enabled within the Fitbit app. You can check this by tapping the menu button and selecting Device Settings. 

If you already verified the above, please do the following:


1. Reboot your Android device. 
2. Uninstall and reinstall the Fitbit app and try setting up again. 

Hope this helps, let me know the outcome! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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