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Push Notifications, where did most of them go?

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‎10-01-2019 22:48

‎10-01-2019 22:48

The attached screen shot shows the list of push notifications showing to me. There used to be options for low battery, new badges, the weekly status report, and I'm sure there were others I have forgotten. Where did they go, why did they go, and does this mean we will not get these reminders any more?

Screenshot_2019-10-01-22-49-00.png

 

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5 REPLIES 5

‎10-02-2019 04:15

‎10-02-2019 04:15

You are doing good - I've lost them all 😞

 

And it's really rough when it comes to the challenges. I get ZERO notifications from any of them now. I have to check manually and I miss most of them these days.

 

The better they make this the worse it gets...

 

Screenshot_2019-10-02-06-09-26.png

 

Keep Steppin!
Sal
Best Answer

‎10-02-2019 08:33 - edited ‎10-02-2019 17:43

In response to GSaldiveri

‎10-02-2019 08:33 - edited ‎10-02-2019 17:43

@GSaldiveri, I don't even know when they went. I checked the version 2.63 that I have on my kindle and it's the same.

I have seen a couple of people saying that they didn't get low battery alerts and were blaming it on the text reception problems. Perhaps it was actually this.

I only noticed because I had to reload the app yet again and thought I had better check what I had previously set.

Judging by the fact all yours have been deleted we have another foul up. If this was intentional you would expect the displays to be the same. 

@brandie0502 also has found this problem and says that the latest update did not correct it.

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‎10-02-2019 21:07 - edited ‎10-02-2019 21:40

In response to GSaldiveri

‎10-02-2019 21:07 - edited ‎10-02-2019 21:40

@GSaldiveri, have a look at the thread "no low battery notifications"  it's about the same problem. 

@Odyssey13  and @JuanFitbit please see our screenshots which clearly show the range of the problem. 

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‎10-03-2019 03:57

In response to Lilbiddy

‎10-03-2019 03:57

@Lilbiddy- I'm running version 3.4.1 which is the highest I can go with Android 5.1.1. My wife has an older version and she has a lot of notification settings available to her BUT she doesn't get any notifications anyway.

 

I've spoken to everyone that participates in the challenges we have each week and none of them get any notifications (at least for the challenges). Wide range of App versions, different platforms, same results.

 

I think Fitbit just turned them off...

Keep Steppin!
Sal
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‎10-03-2019 10:49

In response to GSaldiveri

‎10-03-2019 10:49

@GSaldiveri, it's odd in the fact that all the ones I have left, despite being selected, I don't use. Looks like you lost them all because you used all of them.

 

By the way, @JuanFitbit, I want my weekly progress summary.  Didn't arrive this week. No I can't select what isn't there. 

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