Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pushing stroller step count

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi there,
Got my alta a few days ago and noticed it doesn't count even half of my steps! Say, today for example, my phone shows more than 15.000 and alta less than 6.000. A huge difference. I walk a lot with my baby in pushchair. I can't swing hands because I have to hold on to pushchair. I'm really upset about this. Any way to solve this issue?

 

Moderator edit: edited title for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

@Mariia Your Alta counts your steps when you are pushing a stroller or a shopping cart, but because your hands are not moving, and our trackers use movement to count activity, your step count may be lower than usual during this activity if you're wearing your Alta on your wrist. I recommend putting it in your pocket and giving that a try during this specific activity. Let me know how that turns out.

Erick | Community Moderator

It's all about the food! What's Cooking?

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

@Mariia Your Alta counts your steps when you are pushing a stroller or a shopping cart, but because your hands are not moving, and our trackers use movement to count activity, your step count may be lower than usual during this activity if you're wearing your Alta on your wrist. I recommend putting it in your pocket and giving that a try during this specific activity. Let me know how that turns out.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
0 Votes

When I push my wife's wheelchair my charge 3thinks I am biking

Because my hands are still I suppose

Best Answer
0 Votes