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Stuck in

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‎04-22-2019 06:29

‎04-22-2019 06:29

Wrist unit is stuck in in "Fitbit logo/001" mode. 

App says it's fully charged and up to date. 

Also is not tracking distance accurately.

 

 

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‎04-23-2019 08:44

‎04-23-2019 08:44

@Canniecat A warm welcome to our Community!

 

I will assist you with this. Which device do you have? Have you tried any type of troubleshoots? Is it recording steps even if the screen is stuck?

 

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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