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Re: New Dashboard - app version 3.22.1 Android)

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  • My Sony App updated a few days ago and no issues to date.

 

I would probably like the Challenges to follow the Exercise and Sleep etc.. because those are what I address  more often.

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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36 REPLIES 36

Another update to the New App V3.1 and all is working as normal..

 

Very comforting.

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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App 3.2 just updated and all is working as normal..

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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App 3.3 updated and no issues to report.

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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App 3.3.1 updated today and no issues detected..  everything working as expected..

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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@AlessFitbit   All working well but I have notice a subtle change.

 

When I open the App, after switching the phone on first thing in the morning, the steps etc sync immediately. Then it goes off "Searching for Device" and doesn't go into syncing and with no response updating sleep etc.

 

When that happens I turn off the Ionic, restart and all works.

 

I just did a test then and he steps showed up immediately, it didn't look for the device, but just stayed in a syncing loop.

 

I switched the Ionic off, immediately the App messaged, "No Device". Switched the Ionic on again, and it went through the syncing process within 15 seconds and then status in all of the Challenges was displayed.

 

I'm not worried about it, but just letting you know there has been a subtle difference.

 

 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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Hi @Colinm39,  I always read your reports as I have a Sony Xperia but I am using a charge 2. 

I have noticed the same thing with the new interface. The steps show up and if you do the pull down thing to synch it says it's doing it.  But I find that if you check the synch time it hasn't really done it. I have to go to my little image and then select the tracker image and then select synch. Even then it may take an attempt or two. It seems better if I don't have phone call notifications selected. Text is apparently acceptable.  I don't actually use this service as I only put Bluetooth on when I synch but that seems to help to get live heart rate for some reason. 

Anyway thanks for your reports. 

Cheers. 

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@Lilbiddy  Thanks for the reply. Appreciated because we spread the word. 

 

I have all notifications set and have never had issues there. Just my observation with release 3.3.1

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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Another smooth update of the App.

 

Syncs immediately on Internet and Mobile link.

 

Notifications are coming through as normal..

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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The 3.6.1 update worked smoothly. 

 

After these updates I follow this procedure..

  • Check all of my settings in the Fitbit App
  • Clear Cache in the Fitbit App
  • Restart the phone..
  • Test my common areas of use..

This time I wasn't getting notifications,

  • This was fixed by restarting the Ionic.

Now 24 hours on, and I don't have any issues, also 3 days after my OS 4.0.1 update to the Ionic.

 

Swipe down on the Fitbit App for syncing works,  and occasionally a few seconds looking for the device - Ionic..

 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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Just updated to V3.7. with no issues.

 

Restarted the phone and cleared the Fitbit App cache

 

Synced normally  and will check the other features tomorrow, nearly midnight here.

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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All going OK, except this morning I noticed when a new Challenge comes in........

 

I'm notified by email, then I go into the App and lo and behold that new Challenge is sitting between my Activity Stats and the Health & Fitness Stats.

 

I have to edit the Dashboard and re-sequence.  Is this the expected behavior ?.  It has never happened to me before. I keep the challenges as the last items on the Dashboard

 

This post has a few of us comparing notes at the moment

 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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Just had a 7 minute upgrade on my Ionic to the latest Firmware 27.68.9.15 and the App interface is working normally with my Sony.

 

 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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@Colinm39 the new update killed off alot of almost every notification for everyone with A versa or versa 2. 

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@Deathwishvixen I have been following the issues, and I cannot offer solutions because I don't have any.  In the early days of the Ionic I had one replaced because of rapid battery loss at 4 days, and the other had odd issues.  Both replaced within 3 days door to door from Hong Kong to Melbourne.  I can't complain about the Fitbit service. 

 

My Android just updated with V9.0 and everything about Fitbit is working..

 

I have been around since late 2011 with a variety of Fitbits and can't recall any software update issues on the App or the devices.

 


@Deathwishvixen wrote:

@Colinm39 the new update killed off a lot of almost every notification for everyone with A versa or versa 2. 


 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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My update just came through for 3.9.1.. So fr syncing OK and no other issues..

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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Update 3.10.1 works and syncs ok.... For those reading this, I have the basic system on the Ionic.. Deleted the Apps I don't use, and have a Fitbit Clock face, the Ace.. Always Connected  is On and All Day Sync is off..  I switch the phone off at night and when ever I charge the Ionic I switch it off first abnd let the charge throughh my Windos 7 USB port restart the Ionic.

 

All notifications work, and when not using the GPS, I get 5+ days out of charge down to about 18%.  Auto detect works, but create odd assumptions which I rename.  Mostly I mentally examine the assumptions and what I was manually doing at the time would equate to the detection type.

 

All Challenges work and Friends show up.  Sleep stages are working and Fitbit Premium results are informative.

 

All of this on a phone that is not on Fitbit's list of devices.. an earlier model is there.

 

GPS through the Ionic works etc.. when I use it.. I mainly use Workout and rename.

 

Edited Just tested inbuilt GPS with the Ionic and all of the expected details were synced, ie, Distance, Steps, HR, Elevation and was accurate with Google Pedometer

 

All I can do is report because I'm having no errors..

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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Just updated to App 3.11.  All syncing, notifications and Premium are working as normal..

 

Will post in 24 hours if I see other issues..

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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I haven't posted for a couple of weeks but I'm having no issues..

 

Just waiting for the new OS for the Ionic.

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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I have just had a successful of the OS on my Ionic and all is working as normal..

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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