Recurring Notification Problems with Android O

[wesglbrt]

I have been experiencing ongoing problems with my Fitbit Blaze receiving notifications ever since the release of Android 8.0 (Oreo). I have been using a Fitbit Blaze since they were first released almost 2 years ago and notifications have always worked flawlessly... and then Android O came along. I am currently using a Google Pixel XL. I find that (sometimes) when I restart the phone I will start receiving notifications again on the Blaze but then it will always just stop. Is anyone else having these problems?

[LanuzaFitbit]

Hey @wesglbrt.

Thanks for bringing this to our attention. I absolutely see how this can be very frustrating.  Our team is already aware of the situation with the Notifications. Whenever we have any updates on the matter we will be sure to let everyone know. Thanks for your patience and understanding. 

Please let me know if you have any questions.

[Mikey4Dice]

Hi. I have run into this problem as well with Android 8/Oreo. I have followed a lot of the suggestions (clearing cache, restarting android, restarting the fitbit blaze, turning on and off blue tooth, etc) and some of them work for a while and then it stops again. I followed the instructions to disable battery optimization of bluetooth in Android settings and I have been getting notifications for several days now. Usually it would have stopped working by now. I thought I'd share and I hope this helps others.

https://www.theandroidsoul.com/fix-android-oreo-bluetooth-issues/#jump-disable-battery-optimization

1. Open device Settings and go to Battery.
2. Tap the 3-dot menu present at the top right corner and select “Battery Optimization”.
3. Turn off Battery Optimization for “Bluetooth MIDI service” and the apps that you use with Bluetooth such as Play Music, Phone etc.