05-08-2020
00:20
- last edited on
05-12-2020
15:04
by
RicardoFitbit
05-08-2020
00:20
- last edited on
05-12-2020
15:04
by
RicardoFitbit
There have been posts years ago asking you to stop with the ads for your own products. Here we are in 2020, on lockdown, and still being bombarded to buy the premium package. Please listen to your clients and stop with the ads, they are everywhere on the app.
Moderator edit: Subject for clarity
05-12-2020 15:03 - edited 05-12-2020 15:04
05-12-2020 15:03 - edited 05-12-2020 15:04
Hi @Jo_D, welcome to the Community Forums! Sorry for the delay in responding your post.
Thanks for taking the time to share your thoughts and personal experience with the ads on the Fitbit app, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.
Let me know if you have any additional questions.