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Removed sleep tile accidentally from app Dashboard.

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I accidentally removed it. Clicked on Edit and its not there to add again. Ive deleted and installed the app again and still not there. How do i get it back please? 

 

Moderator Edit: Clarified Subject.

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Hello @Mrs.Sleeman, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for posting your question. First of all, I have moved your post from the Charge board to the Android board as this is a situation related to the app and not the tracker itself. With that said, usually when a tile is not showing in the Fitbit app is because of two different reasons:

 

  1. Your tracker has been removed accidentally from the account: To check this, please tap on the Account button and verify that your tracker is listed under your Name. If it's not, please set it up as a new device:
    • Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
    • Choose your tracker and follow the onscreen instructions to continue
  2. The tile has been removed from the Dashboard and is now invisible: To verify this, please scroll down until you find the Edit button. Tap on it and the invisible tiles will display a plus sign on the top left corner, tap on the plus sign to make them visible again. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Thanks for your help. I logged into my old accound and it was there. I
brought a new fitbit and tried creating a new account on a new email so not
sure why it happened. Happy now lol thanks again

Mel
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Hello @Mrs.Sleeman, I hope you're doing well, thanks for taking the time to reply and let me know your issue has now been resolved, I'm very glad. Smiley Very Happy

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Great. Will do. Thanks!
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Hello @Mrs.Sleeman, I hope you're doing well, you're very welcome. Smiley Happy

 

Remember, if there's anything else you might want to add or if there's anything else we can do for you, please feel free to reply, we'll be happy to help. 

 

Happy stepping! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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