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Replacement Charge HR

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‎12-03-2016 19:29

‎12-03-2016 19:29

 replacement has military time, keeps saying I already have an account, phone won't recognize replacement. Help.

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‎12-03-2016 19:36

‎12-03-2016 19:36

@Traydot- Have you used the Fitbit app to replace your old tracker with new one, by going to the Account page, Set Up a Device, Replace Charge HR?  This process would have removed your old Charge HR from the account, and added your new one, while keeping all of your activity.

 

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‎12-03-2016 19:36

‎12-03-2016 19:36

@Traydot- Have you used the Fitbit app to replace your old tracker with new one, by going to the Account page, Set Up a Device, Replace Charge HR?  This process would have removed your old Charge HR from the account, and added your new one, while keeping all of your activity.

 

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‎12-12-2016 17:35

‎12-12-2016 17:35

@USAF-Larry terrific reply! It's nice having you round in the Community. Smiley Happy

 

@Traydot thanks for joining the Community! By the Accepted Solution I'm guessing your question was resolved by @USAF-Larry. I'm pretty sure that's the case!

 

Happy stepping!

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

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