05-04-2022 19:53
05-04-2022 19:53
I upgraded my fitbit. Do i have to do something with my old fitbit that still works. Before i pass it on to make it so they don't have access to my account or information? When i put the new one on i was able to change device in my account, but unsure what happened to previous device information/access?
05-04-2022 20:19
05-04-2022 20:19
Hi @LynnHooper when you get a new device, set it up as a replacement on an existing account and your history is there to continue the journey. You should be able to see all your old stats up on your account - have you looked? As for the old device, if it's still good, it's up to you what to do with it. You can keep it as a back up, give it away, donate or recycle it. Best Buy has a bin to collect fitness devices for recycling. Depending on the device and that you've removed it from your account, there shouldn't be anything on there for anyone to see.
05-04-2022 20:53 - edited 05-04-2022 20:57
05-04-2022 20:53 - edited 05-04-2022 20:57
If you pass it on to another erson, they wont get access to your Fitbit account since you havedissconnected it from the app, andadded a new device. But, it is data on your device. You should perform a factory reset. You don't say which Fitbit, look it up / google "factory reset <your device>"
05-05-2022
04:32
- last edited on
07-10-2024
11:04
by
MarreFitbit
05-05-2022
04:32
- last edited on
07-10-2024
11:04
by
MarreFitbit
@LynnHooper- there is always a risk with factory reset that the watch will become unusable afterwards, so proceed with caution.
It is probably not absolutely necessary as it may only have a few bits of non personal information remaining.
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