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Reset ChargeHR to start new day

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‎01-01-2016 08:18

‎01-01-2016 08:18

Hi, I wanted to know when/how it resets. I have had my new Charge HR since 12/31 at about 2pm. It did not reset when I awoke today(1/1)
So, when does it reset? Im thinking it won't reset until 2pm today? If so....how can I change my reset start time to 4:30am everyday?
Cheris Carrozzo-Miller
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2 BEST ANSWERS

Accepted Solutions

‎01-01-2016 10:00

‎01-01-2016 10:00

Welcome to the Community @CCMRN. All Fitbit tracker reset themselves at midnight. If your tracker didn't, I recommend Restarting your Charge HR to avoid this inconvenience to happen again. If you experience another issue like this one, feel free to contact our Support Team.

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

Best Answer

‎01-01-2016 10:15

‎01-01-2016 10:15

Hey hey hey @CCMRN welcome to the Forums! Ok let me explain you that your Charge HR will reset itself every day at midnight so I suggest you to make sure you have set the correct timezone on your Fitbit account. 

 

Let me know if you have additional questions. Smiley Wink 

 

Heydy | Community Moderator, Fitbit

View best answer in original post

Best Answer
3 REPLIES 3

‎01-01-2016 10:00

‎01-01-2016 10:00

Welcome to the Community @CCMRN. All Fitbit tracker reset themselves at midnight. If your tracker didn't, I recommend Restarting your Charge HR to avoid this inconvenience to happen again. If you experience another issue like this one, feel free to contact our Support Team.

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎01-01-2016 10:15

‎01-01-2016 10:15

Hey hey hey @CCMRN welcome to the Forums! Ok let me explain you that your Charge HR will reset itself every day at midnight so I suggest you to make sure you have set the correct timezone on your Fitbit account. 

 

Let me know if you have additional questions. Smiley Wink 

 

Heydy | Community Moderator, Fitbit
Best Answer

‎02-16-2016 13:51

‎02-16-2016 13:51

How did you link the posts to the site? Like the words? Is it coz ur a moderator, or can anyone do that?
- Michael S
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0 Votes