Syncing Problem

[MalHink]

My fitbit charge hr has not synced in a few days. When it tries, it doesn't stop. The circle just keepa spinning. I have tried unpairing it from my Bluetooth but it will not repair. I went into the app but it still says my fitbit is paired and that it is trying to sync. I have tried restarting my phone and reinstalling the app but nothing works.

[SunsetRunner]

Welcome to the Forums @MalHink! It's worth to double check if you have followed these syncing troubleshoots. Make sure that there isn't another bluetooth device that may be creating interference during the process.Setting  up your tracker as a new device may also help you to bring it back to sync as usual. Also, make sure that your tracker is running the latest software version and your mobile device the latest version of the Fitbit app for iOs or Android device. You can also try to deactivate call notifications if they're turn on by doing the following:  On the Fitbit app dashboard, tap your tracker, and then on the device screen, tap your tracker. Tap Allow notifications access and turn off access to the Fitbit Notification Service. Reboot your mobile device.

Hope this helps. Let me know the outcome.